This web site is operated by Infocus
Displays Limited (the "Company"). Any orders made via and/or any use
made of this website must be in accordance with and shall be deemed to
be acceptance of the Conditions of Sale and/or Conditions of Hire (as
applicable). For the avoidance of doubt, these Conditions of Sale and/or
Conditions of Hire shall apply to any order placed with the Company
(whether or not made via the Company's web site). Please note: We do not
send random marketing emails to personal email addresses (spam). We do
not use cookies. We do conform with the requirements of the Data
Protection Act, 1998.
CONDITIONS OF SALE
In these conditions:
"Customer" means the person, firm or company so described in the order.
"Conditions"
means the conditions set out in these Conditions of Sale and (unless
the context requires otherwise) includes any special terms and
conditions as may be agreed in writing between the Customer and the
Company from time to time.
"Contract" means the contract for the sale
and purchase of Goods or the supply of services which shall incorporate
these Conditions.
"Delivery Address" means the address stated on the order or as otherwise advised to the Company by the Customer in writing.
"Goods"
means the goods or services referred to in an order placed by the
Customer and where the context requires means part only of such order.
2.1
The Contract shall only become effective when any order placed by the
Customer is expressly accepted by the Company. Every order placed must
identify any applicable Customer purchase order number without which the
order may not be accepted by the Company.
2.2 These Conditions shall
apply to the Contract to the exclusion of any other terms and
conditions on which the order is made or purported to be made.
2.3 Any order will lapse unconditionally unless expressly accepted by the Company within 14 days of its date.
2.4 No variation to the order or these conditions shall be binding unless agreed in writing.
3.1
The quantity, quality and description of the Goods shall be as
specified in the order and/or in any applicable specification supplied
by the Customer and in the absence of any particular specification, for
example as to the finished size, the Company accepts no responsibility.
3.2
Where an order is placed by computer-readable file the Customer will
supply with any order or upon request a visual layout of the desired end
product. In the absence of a visual the Company accepts no
responsibility for any incorrect interpretation of the Customer's
requirements.
3.3 Any change in the specification shall require the
agreement of both parties and may involve an adjustment in the price.
For the avoidance of doubt, once an order has been accepted by the
Company, the Company shall be under no obligation to agree to any change
in the order and/or any applicable specification.
The
price of the Goods shall be as stated in the order and, unless
otherwise so stated, shall be exclusive of any applicable value added
tax (or equivalent) which shall be payable by the Customer upon
production by the Company of a proper VAT invoice.
5.1
Unless payment had already been received (e.g. if a transaction has
been processed via this web site), the Company shall invoice the
Customer for the price of the Goods on or at any time before or after
delivery of the Goods and each invoice shall state any applicable
Customer order number as provided under condition 2.1. Unless otherwise
agreed, the Customer shall pay for the Goods within fourteen (14) days
of the date of the invoice.
5.2 The Customer shall pay interest on
all sums overdue at the rate of 4% per annum over the base rate for the
time being of HSBC Bank PLC such interest being calculated from the
date when payment became due until payment is actually made whether
before or after any court judgment.
5.3 If the whole or any part of
an invoice is disputed, the Customer shall pay the undisputed amount of
the invoice in accordance with this condition 5 and the obligation to
pay the disputed amount shall be suspended until the parties, acting
reasonably, have resolved the dispute.
5.4 Credit Card Security.
Orders
made via this web site are processed using HSBC's Secure ePayments
system. Secure ePayments utilises 128 bit SSL encryption to process card
transactions from the Company's web site. Payment details are captured
within a secure infrastructure and therefore you can feel confident that
confidential information is secure. Secure ePayments allows additional
checks to be made to authenticate MasterCard and Visa credit cardholders
using MasterCard ® SecureCode TM and Verified by Visa for orders taken
from the Internet. The cardholder is able to authenticate him/herself
with their card issuer by in putting a pre-arranged unique personal
code. If the authentication information does not match the data held by
the card issuer, the card issuer will decline the transaction.
6.1
All Goods remain the property of the Company until full payment is
received, unless specified terms stating otherwise have been agreed in
writing by the Company.
6.2 All Goods collected or received must be checked immediately on receipt. Any damage, faults, shortages or discrepancies must be advised in writing to the Company within twenty-four (24) hours of receipt of the Goods. For the avoidance of doubt, signing a carrier's delivery note "unchecked" does not absolve the Customer from this condition.
6.3 We do offer a 14-day cooling
off period for returns for standard stock items. Infocus Displays will
not refund goods for business to business transactions or products that
are are produced or ordered on a bespoke basis, undamaged or repairable.
The Company will always endeavour to ensure that the Goods are suitable
and as specified in the order prior to delivery.
All work undertaken, whether experimentally or otherwise, at the Customer's request, will be charged in full to the Customer.
6.4 Delivery costs are not refundable. The cost of return is at the customers own expense.
7.1 The Goods shall be dispatched to the Delivery Address on the date or within the period stated in the order.
7.2 Where the date for delivery is not specified at the time of the order, the Customer shall give reasonable written notice of the proposed date for delivery which shall be subject to acceptance by the Company.
7.3 The time of delivery is not of the essence.
7.4 The Customer shall be deemed to have accepted the whole of the Goods unless the Company is notified of any defect(s) within 24 Hours of delivery in which respect time shall be of the essence.
7.5 Where notification of defect(s) is given in accordance with condition 7.4, the Customer will afford the Company reasonable opportunity to inspect and investigate such claim(s) and shall if so requested immediately return the Goods the subject of the claim(s) to the Company.
7.6 Where notification of the defect is given in accordance with 7.4 the Company shall either replace the Goods with Goods of satisfactory quality or (at its option) shall credit the Customer with the price.
7.7 The Company shall have no liability to the Customer with regard to any claim in respect of which the Customer has not complied with the provisions of this condition.
8.1 Risk of damage to or loss of the Goods passes to the Customer on delivery.
8.2 The property in the Goods passes to the Customer upon payment in full. Until payment has been made in full the Customer will ensure the Goods are clearly marked as the property of the Company and will store the Goods in such a way as to be readily identifiable from other goods.
8.3 Where payment for the Goods has not been made by the due date the Company shall (without prejudice to any other remedy) be entitled (but not required) to take possession of the Goods and shall be entitled to enter onto the Customer's premises during normal business hours for such purpose.
9.1 The Company warrants to the Customer that the Goods:
9.1.1 will be of satisfactory quality;
9.1.2 will be free from defects in design, materials and workmanship; and
9.1.3
will correspond with the order and/or any applicable specification to
the extent that current reproductive techniques reasonably permit.
9.2 Without prejudice to any other remedy, if any of the Goods are not supplied in accordance with the Contract, the Company shall be entitled to replace those Goods or to credit the Customer with the price of them.
9.3 Nothing in these Conditions shall operate or attempt to operate to exclude or restrict either party's liability for:
9.3.1 death or personal injury resulting from such party's negligence, which liability shall be unlimited;
9.3.2 fraud, which liability shall be unlimited; or
9.3.3 fines imposed by any regulator or any Court.
9.4 Save as provided in condition 9.5, neither party shall be liable to the other in contract, tort (including negligence) or otherwise for any indirect or consequential loss arising under or in relation to the Contract.
9.5 Save as provided in condition 9.4, the Company shall indemnify the Customer against all liability and financial losses awarded against or incurred by the Customer as a result of or in connection with any breach of warranty given by the Company provided that the total liability of the Company shall in no circumstances exceed the price of the Goods.
9.6 Neither the Company nor the Customer
shall be liable to the other or be deemed to be in breach of the
Contract by reason of any delay in performing, or any failure to
perform, any of its obligations in relation to the Contract, if the
delay or failure was beyond that party's reasonable control. Without
prejudice to the generality of the foregoing, the following shall be
regarded as causes beyond either party's reasonable control:
9.6.1 Act of God, explosion, flood, tempest, fire or accident;
9.6.2 War or threat of sabotage, insurrection, civil disturbance or requisition;
9.6.3
Acts, restrictions, bye-laws, prohibitions or measures of any kind on
the part of any governmental parliamentary of local authority
9.6.4 Failure by carrier or delivery company to deliver by a specified day or time.
A
Contract or order may only be cancelled by written agreement between
the parties. Once an order has been accepted by the Company, the Company
shall be under no obligation to cancel the Contract.
By
using this web site and/or when making an order customers may provide
the Company with personal data. The Company will only use such data for
the purposes of facilitating an order and dealing with enquiries. The
Company may use also use such data to inform customers of new products
and services. If such information is not desired, the Company will cease
such notifications on request. Customers may request to view the
personal data that the Company holds or else that the Company delete or
amend such data. By using this web site, customers are deemed to consent
to the Company holding and processing such data as necessary to enable
use of this web site and for the purposes referred to above.
12.1 The Contract is personal to the parties and may not be assigned to any other party.
12.2
Any notice required or permitted to be given by one party to the other
shall be addressed in writing to the other at its registered office,
principal place of business or such other address as may at the relevant
time have been notified to the party giving the notice.
12.3 No
waiver by the Company of any breach of the Contract by the Customer
shall be considered as a waiver of any subsequent breach of the same or
any other provision.
12.4 The parties will attempt in good faith to
negotiate a settlement to any claim or dispute between them arising out
of or in connection with the Contract.
12.5 The Company may change
these Conditions from time to time. Any orders made and/or use of this
web site shall be deemed to constitute acceptance of such changes.
12.6
If any provision of these conditions is held by any competent authority
to be invalid or unenforceable in whole or in part the validity of the
other provisions of these conditions and the remainder of the provision
in question shall not be affected.
12.7 The Contract shall be governed by the laws of England.
Prices
stated are for the hire of equipment excluding delivery, collection,
installation, dismantling and are exclusive of VAT unless otherwise
stated. Hire periods commence on the first day specified on the hirers
order until the day equipment is returned to Infocus Displays Ltd.
Hirers will be responsible for the cost of repair or replacement of
goods returned damaged or lost, whilst on hire and will be required to
ensure the security of goods whilst in their possession. We require the
right to change any specification stated. Infocus Displays Ltd accept no
responsibility for personal injury during the entire hire period and we
recommend that our instructions for installation and dismantling are
adhered to and all necessary safety precautions are employed.
Credit/debit card details and/or a deposit may be required to cover any
damage, loss or late return of hired goods.
Please note: Conditions
9, 11 and 12 of the Conditions of Sale shall form part of these
Conditions of Hire and shall be interpreted in the context of the hire
of rather than the sale of goods (and/or services).
“Conditions”
means the conditions set out in these Conditions of Hire and (unless
the context requires otherwise) includes any special terms and
conditions as may be agreed in writing between the Hirer and the Company
from time to time.
“Contract” means the contract for the hire of Goods or the supply of services which shall incorporate these Conditions.
“Delivery Address” means the address stated on the order or as otherwise advised to the Company by the Hirer in writing.
“Deposit”
means an amount separate from the Price which the Company may require
to be deposited with the Company as required until the Goods are
satisfactorily returned to the Company in accordance with condition 11.
“Goods”
means the goods or services referred to in an order placed by the Hirer
and where the context requires means part only of such order.
“Hirer” shall mean the person or company who hires the Goods from the Company and in doing so agrees to the Conditions.
”Price” means the cost of the hire of the goods and/or supply of services agreed upon at the time of quotation.
In placing an order, the Hirer agrees to these Conditions which may (but need not) be signed on behalf of the Hirer.
A
copy of these Conditions will be supplied with the Goods, and the Hirer
shall ensure that any person(s) using or operating the Goods must be
aware of and comply with these Conditions and any other instructions
communicated to the Hirer by the Company. The Hirer accepts
responsibility and is liable for the actions of such person(s) as though
such persons were the Hirer.
The
minimum hire period for any Goods shall be five (5) days. The hire
period shall commence on and include the day the Goods are received by
the Hirer and end the day the Goods are received back by the Company..
Extended hire will be charged at 10% of the Price per day, unless
otherwise agreed in writing between the parties. Once an order has been
accepted by the Company, the Price and/or hire period may not be changed
unless agreed by the Company.
On
receipt of any applicable Deposit and/or credit or debit card details,
the Company shall arrange for delivery of the Goods by courier for the
next working day by 6pm (or on such other date as may otherwise have
been agreed between the parties). It is recommended that the hirer
request delivery at least one day prior to the event or exhibition for
which the Goods are required to allow for any unforeseen delivery
problems such as courier failure. The Company will not charge for this
extra day when requested.When a Hirer chooses delivery by carrier the
Company can not guarantee the delivery time or date.
It
is a condition of the Contract that the Hirer checks the Goods
immediately on receipt for obvious damage of the packaging. The Hirer
shall not sign any carrier delivery receipt or similar for Goods
received in good condition if they are not. All Goods must also be
checked on receipt and any damage, faults, shortages or discrepancies
must be advised to the Company within 12 hours of receipt of the Goods.
Signing a carrier note “unchecked” does not absolve the Hirer from this
condition.
All Goods must be used in accordance with the Company’s instruction and recommendations.
At
the end of the hire period, Goods will be collected by the Company’s
courier. The courier will collect on a specified day as advised to the
Hirer by the Company between 9pm and 5.30pm.
All Goods hired must be in the original packaging and clearly labeled “Infocus Displays Ltd”.
Failure to adequately package the Goods may incur extra costs.
Please
note that Goods left at hotels, conference centres and exhibition halls
are at risk of loss and any loss or damage of the Goods during the hire
period shall be the responsibility of the Hirer.
Please note: Goods
not returned will be charged at the full list price. Charges will be
made for the late return of the whole or any part of the Goods and/or
damage to the whole or any part of the Goods (damage shall include but
not be limited to physical and/or superficial damage, missing parts
and/or missing or damaged original packaging) up to a maximum of the
full list price of the Goods in question. Goods returned with missing
parts may be charged as an extension of the hire period of the whole of
the Goods until the return of such missing parts or else charged at the
full list price for the whole of the Goods. All charges may be deducted
from the Deposit or else charged to the credit/debit card.
The
Hirer is responsible for notifying the Company of a proposed hire
period extension. Such extension must be agreed by the Company.
Either
party can terminate the Contract by giving a minimum of two (2) weeks
notice prior to the first day of the agreed hire period. Failure to give
two (2) weeks notice will result in a 50% charge of the total Price.
The Company may terminate the Contract and the Hirer agrees to
immediately return the Goods if:
There is any breach of contract;
the Company reasonably believes the Goods to be in jeopardy; or
the Hirer is unable to pay the Price or the Deposit.
In
accordance with condition 4, any damage, faults, shortages or
discrepancies must be advised to the Company within 12 hours of receipt
of the Goods. Should the Goods be found to be defective when in use, the
Hirer must notify the Company immediately.
Should the Hirer fail to
comply with this condition, (e.g. if the Hirer notifies the Company
after the event) then the Hirer may be charged for any damage. The Hirer
must not attempt to repair Goods unless specifically authorised by the
Company.
The Goods remain the Hirers responsibility and must be treated responsibly, for example:
1. Correct storage at normal operating temperatures;
2. Correct handling. Avoid dropping, jamming or shock actions; and
3. Defend it against adverse moisture, heat, dust and vibration.
Any damage arising from these will be charged for.
Should
any goods supplied prove to be faulty a technical support person shall
discuss the matter with the Hirer on the telephone and guide the Hirer
in getting the Goods up and running.
If the fault is deemed to have been caused by the Hirer, a full charge shall be made.
Payments
shall be made by the Hirer within fourteen (14) days of the date of the
invoice and condition 5 of the Conditions of Sale shall apply. Payments
do not include installation or dismantling of the Goods unless stated
on the invoice.
The Hirer shall not sell the Goods on.
The Hirer shall use the Goods in accordance with the manufacturer’s instructions.
The Hirer shall refrain from adding stickers, changing the Goods or modifying it in any way.
The
Hirer shall be responsible for the well being of the Goods and assume
the entire risk of damage or loss to Goods or any part thereof.
The Hirer will insure themselves or be personally liable for any damage or Goods replacement.
The
Hirer agrees to indemnify the Company against any liability, actions,
claims, damages, cost and demands suffered or incurred by the Company as
a result of any third party claim(s) arising from the use of the
Goods.
The Hirer shall immediately return the Goods upon termination of the Contract.
A
hire invoice may show a refundable damage or loss Deposit. This will be
set-off against the Price or else refunded after the hire period has
expired and the Goods have been satisfactorily returned to the Company.
The Deposit does not represent the full replacement cost which could be
charged. Alternatively, the Hirer’s credit/debit card may be charged
where so applicable without further notice.
The Company shall endeavour to meet any agreement made with the Hirer.
If
a fault occurs with any Goods the Company shall repair the Goods or
replace the relevant unit without delivery cost at the earliest possible
occasion.
The Company shall not be responsible for delays, delivery
failures or damage caused by accidents, strikes, transport failures or
adverse weather conditions.